April 2009
The Archives
-
Airplanes
Airports and Airplanes Part 4: Negating Customer Loyalty
04.27.09 | Permalink | 2 CommentsDon’t pull the rug out from under me
Frequent flyer programs were invented, obviously, to increase customer loyalty. Give people an incentive to fly with you in the form of a free flight every once in a while, and they’ll keep coming back to you instead of one of your competitors.
Some years ago, marketers came up with the brilliant plan to increase this loyalty even further, by offering miles for all sorts[...]
-
Elevators
Elevator Etiquette Part 9: Conversations in the Elevator
There’s no such thing as privacy on an elevator
When there are people you know and people you don’t know in an elevator car, be aware of some conversation guidelines.
Don’t assume that everyone on the elevator wants to overhear your reenactment of last night’s escapades. Most polite people will at least lower their voices once the doors close to imply that their continuing conversation is meant for the person being addressed only. This is perfectly acceptable. Loud, abrasive talk, especially about personal matters or subjects that would offend your mother, is a bit out of hand. [...]
-
Driving
Regarding Driving Part 8: Bicycles are Vehicles
Two wheels don’t make you special
I recently read that in Poland, riding a bicycle drunk can land you in prison, just as driving a car while intoxicated would. This has sparked “lively debate” about whether or not the rules for cyclists should be so strict.
Of course they should.
Cyclists are always complaining that[...]
-
Food
The Dining Experience Part 5: Large-Group Meals
04.06.09 | Permalink | 2 CommentsDon’t just think of yourself when eating with others
I’m not a fan of large group dinner gatherings. For years, I thought it was just a general dislike of people that led me to this preference, but since I moved to California a while back, and “I’m not a fan” evolved into “I’m really not a fan”, and is now fast approaching “I loathe”, I thought maybe I should investigate what the real problem[...]
