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Airplanes
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Airplanes
Airports and Airplanes Part 4: Negating Customer Loyalty
04.27.09 | Permalink | 2 CommentsDon’t pull the rug out from under me
Frequent flyer programs were invented, obviously, to increase customer loyalty. Give people an incentive to fly with you in the form of a free flight every once in a while, and they’ll keep coming back to you instead of one of your competitors.
Some years ago, marketers came up with the brilliant plan to increase this loyalty even further, by offering miles for all sorts[...]
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Airplanes
Airports and Airplanes Part 3: Walkways and Escalators
Walk Left, Stand Right
Those four words pretty much sum it up. If you want to stand still and let the automated walkway or escalator propel you without any effort on your part, either because you’re extremely tired from a long day of travel, you have really heavy bags, or you’re[...]
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Airplanes
Airports and Airplanes Part 2: The Security Farce
No One Can Make Air Travel Safe
I know I’m going to get into a lot of trouble for this, but I’m just going to come out and say it straight: Airport Security is a complete joke. It is a massive waste of time and taxpayer money—a futile effort, designed from the ground up to increase the “feeling” of safety, rather than actual safety.
Most of us have stood in that security line, sometimes for hours, waiting for the x-ray screening process. Have you ever thought about how easy it would be to get past all that security?
First, we have the ticket and ID check at the beginning[...]
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Airplanes
Airports and Airplanes Part 1: The Carry-on Debate
08.18.08 | Permalink | 6 CommentsThe Carry-on rules exist for a reason.
Most of us know the drill by now. One carry-on bag, one personal item. Personal items include purses, laptop bags, small gadget bags, etc. The point is that it should be one item that fits into the upper compartment, and one that fits below your seat.
And that’s where the trouble begins. People who get into the plane first tend to think they have a right to stuff both of their items into the upper compartments, thereby screwing everyone else on the plane just so they can have a little [...]
